Consultation Payment, Cancellation & Refund Policy

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Consultation Options and Fees
TLS offers various consultation options. Fees vary depending on the type of consultation. When applicable, payment is required by credit card or e-check at the time of booking. 

If you hire our firm, the consultation fee will be credited towards your total bill for the services you inquired about.

Cancellation and Rescheduling
We understand that situations may arise requiring you to cancel or reschedule your appointment. We respectfully request that you do so at least twenty-four (24) hours prior to your scheduled appointment.

TLS Cancellations
TLS reserves the right to cancel or modify consultation appointments when reasonably necessary. In such cases, you will be notified and refunded the full amount paid for scheduling the consultation.

Refund Policy 

• The consultation fee is 100% refundable if you cancel within twenty-four (24) hours of your appointment time, for any reason.

• Upon request, your payment method will be credited the full consultation fee.

No-Show Policy
If you fail to appear for your consultation without any notice, it will be considered a "No-Show". You will be assessed a cancellation fee equal to 100% of your consultation fee.

Special Circumstances
TLS understands that unavoidable circumstances may cause last-minute cancellations. In these special cases, we reserve the right to waive the cancellation fee.

For any questions about our consultation services, please email us at info@turnerlegalsolutions.com.